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Grievance Redress Mechanism

DISCLOSED STAKEHOLDER ENGAGEMENT PLAN

The Stakeholder Engagement Plan (SEP) establishes a structured and culturally sensitive approach to stakeholder communication throughout the project cycle, aligning with ESS10 standards. It details how the PPPC will engage with stakeholders, offering channels for feedback, concerns, and complaints. Special focus is given to vulnerable… Read More »DISCLOSED STAKEHOLDER ENGAGEMENT PLAN

GRIEVANCE REDRESS MECHANISM MANUAL

The Grievance Redress Mechanism Manual (GRMM) has been developed to outline the procedures, systems, and principles that must be followed by the Project Implementation Unit (PIU), Grievance Redressal Committees (GRCs), and all project-affected and interested parties. This manual provides guidance on how to lodge, receive,… Read More »GRIEVANCE REDRESS MECHANISM MANUAL

Digital Foundations Project’s Grievance Redress Mechanism

The Digital Foundations project implementation has the potential to negatively impact the public, businesses and institutions with regards to issues related to procurement, financial management, contractor management, labour management, poor governance as well as from environmental and social issues. The World Bank through its Environmental… Read More »Digital Foundations Project’s Grievance Redress Mechanism

PPPC OFFICIALLY INDUCTS THE DIGITAL MALAWI PROJECT GRIEVANCES REDRESSAL COMMITTEE (PGRC)

As a way of meeting the environmental and social safeguards requirements for Digital Malawi project (DIGMAP) which is a government of Malawi project with funding from the World Bank, the Public Private Partnership Commission (PPPC) has instituted the Project Grievance Redressal Committee (PGRC) under this… Read More »PPPC OFFICIALLY INDUCTS THE DIGITAL MALAWI PROJECT GRIEVANCES REDRESSAL COMMITTEE (PGRC)