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Digital technologies, are rapidly changing the way the world communicates, operates and
grows, and the benefits from these digital technologies are termed as digital dividends, that are
differentially reaped by various countries across the world.
Malawi is classified in the Least Developed Country (LDC) category and is currently at a nascent
stage of its digital transformation journey, whereby its faced with challenges pertaining to
inadequate ICT infrastructure, high investment cost for ICT infrastructure, inequitable access
to internet services across social and economic groups, lack of awareness of ICT and e-services,
lack of digital skills and competencies among the workforce, unrealized potential of ICT led
innovation among others.